Cancellation Policies

In order to continue providing the best possible scheduling options to my guests, I do require a 72 hour notice should you

​need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 72 hours notice, a cancellation fee of 50% of the scheduled service is due prior to booking future appointments.

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No shows and same day cancellations are subject to a fee of 100% of the service prior to booking future appointments.

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Frequent cancellations or reschedules are not sustainable for my small business or for the nature of services I offer and may result in us needing to part ways professionally. Thank you in advance for valuing both of our time and booking consciously.

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Adjusting your service, or cancelling a portion of your service will result in above cancellation penalties.

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Tardiness

I do offer a grace period of 10-15 minutes for tardiness. If you are more than 10-15 minutes late your appointment may need to be cancelled 

​or adjusted. Appointments that result in being canceled or adjusted same day will result in above cancellation penalties.

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Deposits

Should you cancel your appointment with less than 72 hours notice and a deposit was collected prior to booking, it is understood that the deposit will no longer be applied to the service total. All deposits are non refundable.

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illness

I understand that unforeseen circumstances can arise, including illness. I value your understanding that cancellations negatively impact my business. If you are unable to attend your scheduled appointment due to illness, I will waive 50% of the fee as a gesture of goodwill, allowing us to share the financial impact of the cancellation. I appreciate your cooperation and look forward to serving you.

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Refunds

I strive to offer my guests the highest level of guest satisfaction. If you are experiencing challenges with your cut, color or extensions, please let me know within 7 days of your visit and I am happy to adjust the issue with no additional charge. I do not offer refunds on services. All deposits are non refundable. Products can be returned or exchanged within 30 days of purchase.

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Children are prohibited in the salon unless receiving a service.